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Privacy & Cookies Policy
By entering into the Membership Agreement with National Express Limited ("NE"), you will become a Member of the NX Rewards programme ("NX Rewards Programme"). As a Member of the NX Rewards Programme, NE grants you the right to participate in the NX Rewards Programme, which includes the right to earn cash-backs, purchase vouchers at a discount and to earn or receive other benefits. Collectively, the grant of the right to participate in the NX Rewards Programme and the right to earn and receive cash backs and other benefits is referred to as the NX Rewards Membership Service ("NX Rewards Membership Service").
Please read this Privacy Policy carefully before joining the NX Rewards Programme or using this website.
Please read this Privacy Policy carefully before joining the NX Rewards Programme or using this website.
Effective Date:
31 August 2017
Revision Date:
This Privacy Policy was last modified on 31 August 2017.
1
Purpose of this Privacy Policy
To become a member of NX Rewards, you must sign up online and agree to the Terms of Service. You also must be at least 18 years old and a resident of the United Kingdom. NE recognises the importance of protecting the personally identifiable information such as your full name, telephone number and e-mail and mailing address ("Personal Information") you provide to NE.
This Privacy Policy explains: (a) what sort of Personal Information NE collects; (b) how that Personal Information is used; (c) to whom NE may disclose your Personal Information; (d) how you can correct or change the Personal Information NE holds about you and (e) how you can change your preferences to opt-in or opt-out of receiving marketing communications.
This Privacy Policy is incorporated into, and forms part of, the Membership Terms of Service, which govern your participation in the NX Rewards Programme and your use of the NX Rewards Membership Service and this Website.
This Privacy Policy explains: (a) what sort of Personal Information NE collects; (b) how that Personal Information is used; (c) to whom NE may disclose your Personal Information; (d) how you can correct or change the Personal Information NE holds about you and (e) how you can change your preferences to opt-in or opt-out of receiving marketing communications.
This Privacy Policy is incorporated into, and forms part of, the Membership Terms of Service, which govern your participation in the NX Rewards Programme and your use of the NX Rewards Membership Service and this Website.
2
What Personally Identifiable Information NE Collects and How it is Collected
Membership
To become a Member of the NX Rewards Programme, you will either be asked: to (a) provide a basic profile about yourself by filling out an online registration form with your name, mailing address, email address and payment information (including credit and/or debit card number and expiration date); or (b) expressly authorise a marketing partner of NE to transfer certain contact and billing information to NE (including your mailing address and payment information (including credit and/or debit card number and expiration date). NE processes such information in accordance with this Privacy Policy. The marketing partners of NE may have different privacy practices and you are encouraged to read their privacy policies.
After joining the NX Rewards Programme, NE may request that you verify your Personal Information previously provided, provide additional contact information (your telephone number, for instance), indicate your communication preferences and create your permanent member identification and password for secure use of the Website. You may also be required to select a challenge question and provide the answer so that NE can assist you if you forget your member identification or password. Any data requested helps NE to provide you with your benefits, and to personalise and properly service your Membership.
Depending on the benefits that you elect to use, you may be asked for additional information to properly service your Membership. For those benefits that require you to submit a reimbursement claim, you will be required to complete a form requesting information needed to process the claim. Depending on the type of claim and the circumstances surrounding the claim, you may be required to provide additional documentation to support your claim.
After joining the NX Rewards Programme, NE may request that you verify your Personal Information previously provided, provide additional contact information (your telephone number, for instance), indicate your communication preferences and create your permanent member identification and password for secure use of the Website. You may also be required to select a challenge question and provide the answer so that NE can assist you if you forget your member identification or password. Any data requested helps NE to provide you with your benefits, and to personalise and properly service your Membership.
Depending on the benefits that you elect to use, you may be asked for additional information to properly service your Membership. For those benefits that require you to submit a reimbursement claim, you will be required to complete a form requesting information needed to process the claim. Depending on the type of claim and the circumstances surrounding the claim, you may be required to provide additional documentation to support your claim.
Surveys
From time-to-time NE may provide you as a Member of the NX Rewards Programme the opportunity to participate in contests or surveys made available through the Website. If you participate, NE will request certain Personal Information from you. Participation in these surveys or contests is voluntary. The requested information typically includes contact information (such as name, email and/or mailing address) and demographic information. NE may use this information to publish contest winners, to monitor Website traffic or personalise the NX Rewards Membership Service (in the case of anonymous information collected in surveys) and to send participating Members an email newsletter. NE may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using your Personal Information for any other purpose. NE will not share the Personal Information that you provide through a contest or survey with any other third parties unless you so consent or as otherwise provided in this Privacy Policy.
Refer a Friend
NE may offer a referral service so that NE can tell one of your friends about our NX Rewards Programme by forwarding certain marketing communications and/or emails to an individual you believe may be interested in joining the NX Rewards Programme.
Cookies and Logfiles
This section of the Privacy Policy sets out how NE uses cookies and similar technologies ("cookies") on and in connection with the Website. Cookies are text files containing small amounts of information which are downloaded by your internet browser and stored on your PC or other device when you visit the Website.
How NE uses information NE collects through cookies
NE stores information that NE collects through cookies, log files, clear gifs, and/or third party sources to create a summary of your preferences. NE ties your personally identifiable information, and/or your Membership usage history in order to provide tailored promotions and marketing offers, to improve the content of the Website for you and/or to determine your preferences. NE may match information collected from you through different means or at different times, including, for example, information collected online and offline, and use such information along with information obtained from other sources, including third parties. To do this, it is often necessary to share this information with carefully selected vendors and business partners NE works with, such as companies that perform marketing services and other business operations for NE.
More information about cookies
NE use session and persistent cookies on this Website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies and reject persistent and session cookies by following the directions provided in your Internet browser's "help" file or by visiting www.allaboutcookies.org. If you reject persistent or session cookies, you may still use the Website, but you may not be able to access all the Website's functionality or your access may be limited.
How NE uses cookies
NE uses cookies to:
(a) remember choices you have made and personalise your use of the Website. This includes cookies that:
1. store your password(s) for and keep you logged into the Website so that you don't have to enter passwords more than once per visit; and
2. remember and recognise you on subsequent visits to the Website,
(b) identify how you use this Website, including tracking how you use the Website, such as information on where you came from, what content you viewed on the Website, and the duration of your visit; and
(c) deliver content and advertising more relevant to you and your interests. This allows NE to serve you more relevant content and advertising when you use the Website and the NX Rewards Membership Service and not to serve you content or offers you may already have opted-out of. This includes cookies used by advertising networks, which may be subject to a separate privacy policy on how the advertising network uses information they collect. Please see the "How NE uses third party cookies for advertising and re-targeting purposes" below for further information. NE links the information obtained from the cookies to any Personal Information that we gather about our Members (see "How NE uses information NE collects through Cookies" above).
(a) remember choices you have made and personalise your use of the Website. This includes cookies that:
1. store your password(s) for and keep you logged into the Website so that you don't have to enter passwords more than once per visit; and
2. remember and recognise you on subsequent visits to the Website,
(b) identify how you use this Website, including tracking how you use the Website, such as information on where you came from, what content you viewed on the Website, and the duration of your visit; and
(c) deliver content and advertising more relevant to you and your interests. This allows NE to serve you more relevant content and advertising when you use the Website and the NX Rewards Membership Service and not to serve you content or offers you may already have opted-out of. This includes cookies used by advertising networks, which may be subject to a separate privacy policy on how the advertising network uses information they collect. Please see the "How NE uses third party cookies for advertising and re-targeting purposes" below for further information. NE links the information obtained from the cookies to any Personal Information that we gather about our Members (see "How NE uses information NE collects through Cookies" above).
How NE uses third-party cookies for advertising and re-targeting purposes
NE may also use cookies to enable the use of advertising technology to serve you advertisements that NE feels may be relevant to you when you visit search engines, the Website and/or third party websites upon which NE and its service partner advertises.
This technology uses information about your previous visits to the Website and the third party websites upon which NE advertises to tailor advertising to you. In the course of serving these advertisements, a unique third-party cookie may be placed or recognised on your browser to enable NE to recognise you. This Website also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyse how visitors use the Website. Information about your use of this Website (including your IP address) will be transmitted to and stored by Google on servers in the US, and Google will use this information to evaluate your use of the Website, compile reports on Website activity for NE, and provide other services relating to Website activity and internet usage, but will not associate your IP address with any other data held by Google. For more information on the use of Google Analytics, including how to opt out, visit http://www.google.co.uk/intl/en/analytics/privacyoverview.html.
This technology uses information about your previous visits to the Website and the third party websites upon which NE advertises to tailor advertising to you. In the course of serving these advertisements, a unique third-party cookie may be placed or recognised on your browser to enable NE to recognise you. This Website also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyse how visitors use the Website. Information about your use of this Website (including your IP address) will be transmitted to and stored by Google on servers in the US, and Google will use this information to evaluate your use of the Website, compile reports on Website activity for NE, and provide other services relating to Website activity and internet usage, but will not associate your IP address with any other data held by Google. For more information on the use of Google Analytics, including how to opt out, visit http://www.google.co.uk/intl/en/analytics/privacyoverview.html.
Web Beacons
NE uses web beacons, provided by NE's ad serving partner, to help manage the online advertising of NE. These web beacons allow NE and/or its ad serving partner to access individual cookies when a browser visits the Website. This allows NE to identify which advertisements or listings served by its ad serving partner bring users to the Website.
Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of the users of the Website. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on the Website and are about the size of the period at the end of this sentence. NE links the information gathered by clear gifs to the Personal Information NE gathers about its Members (see How we use information we collect through Cookies above).
Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of the users of the Website. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on the Website and are about the size of the period at the end of this sentence. NE links the information gathered by clear gifs to the Personal Information NE gathers about its Members (see How we use information we collect through Cookies above).
Logfiles
Like many websites, NE gathers certain information relating to use of the Website automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. NE uses this information, which does not by itself identify individual users, to analyse trends, to administer the Website, to track users' movements around the Website and to gather demographic information about the user base as a whole. After collection, during the processing of the data, NE links this automatically-collected data to the Personal Information that NE and its service partner holds.
Customer experience analytics services
In order to analyse the behaviour of the visitors on our Website, we are likely to use some customer experience analytics service. Through these technology, we do not collect or transfer any personal identifiable information, using them only to record, on a completely anonymous basis, information such as mouse clicks, mouse movements, scrolling activity as well as non-Personally Identifiable Information text you type in this website.
We are, for instance, using at the moment the ClickTale customer experience analytics service. ClickTale does not create a user profile for the purpose of tracking a user across unrelated web sites and will only use such information pursuant to its Privacy Policy (located at http://www.clicktale.com/privacy_service.aspx). You can choose to disable the ClickTale service at http://www.clicktale.net/disable.html
We are, for instance, using at the moment the ClickTale customer experience analytics service. ClickTale does not create a user profile for the purpose of tracking a user across unrelated web sites and will only use such information pursuant to its Privacy Policy (located at http://www.clicktale.com/privacy_service.aspx). You can choose to disable the ClickTale service at http://www.clicktale.net/disable.html
3
How Personally Identifiable Information is Used and Disclosed
Usage
NE only processes Personal Information for the purposes described in this Privacy Policy (including as set out in the Cookies and Logfiles section above) for the following purposes:
- to identify you as a Member of the NX Rewards Programme;
- to provide the NX Rewards Membership Service and benefits that you request, and to communicate with you in that regard(including sending you emails related to the NX Rewards Membership Service and for billing purposes);
- to ensure the proper functioning of the Website;
- to meet research and product/service development needs and to improve the Website and the NX Rewards Membership Service; and
- to personalise your experience, including targeting the Website and the NX Rewards Membership Service to you.
Marketing Data from Third Parties
NE may combine the information you submit under your account with other information made available to NE or third parties, including information NE receives from its marketing partners, and/or its benefits suppliers to better target the advertising and to improve the quality of the NX Rewards Membership Service.
User Communications
When you communicate with NE (by telephone, email or otherwise), NE may record and/or retain those communications to be able to process enquiries, respond to your requests and improve the NX Rewards Membership Service.
Disclosure
NE may disclose your Personal Information:
NE may also disclose your Personal Information to government, regulatory and law enforcement agencies to the extent disclosure is required or authorised by law and otherwise as NE believes is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Website properly, or to protect or defend the rights of NE or the rights or well-being of NE's employees, users or others and/or if you are involved (or are suspected of being involved) in any illegal activity (even without a subpoena, warrant or court order).
If you consent (either when joining the NX Rewards Programme or via the communication preferences pages available through your Member profile area on the Website), NE may also share your Personal Information with its group companies so that NE and/or its group companies may send you information about any products and services which considered to be of interest to you.
If you consent (either when joining the NX Rewards Programme or via the communication preferences pages available through your Member profile area on the Website), NE may also share your Personal Information with third parties (who are not group companies) so that NE and/or those third parties may send you information about any products and services considered to be of interest to you. Note that third parties may have different privacy practices and NE encourages you to read their privacy policies.
NE may transfer your information to third parties as a result of or in connection with a sale, merger, consolidation, transfer of assets, reorganisation or liquidation, and NE shall notify you of any such activity if your Personal Information becomes subject to a different privacy policy.
NE may disclose certain information about you such as first name, first initial of last name and city/town of residence publicly as an example of representative savings and/or to identify you as a Member of the NX Rewards Programme.
As part of the Service, we may use the services of financial institutions or bank's subcontractors, subject to legal reporting requirements. In such circumstances these financial institutions or bank's subcontractors may carry out identity checks before any financial transaction is processed. Any information, which is processed by way of transfer to said financial institutions or bank's subcontractors, is intended for their use only and for this specified purpose only.
As a result, we may ask you to provide us with a copy of your proof of identity (ID/passport) as well as some additional information such as date and place of birth, address and phone number.
We inform you that your failure or refusal to provide the information requested will prevent us from providing the benefits of the membership and may result in the termination of your membership. There may also be some delay to us commencing delivering of your benefits to you as a result of these checks.
- to NE's group companies, suppliers and service providers, to enable NE to provide the NX Rewards Membership Service to you, including NE's benefit suppliers, to third parties who process payments to or from you on behalf of NE, hosting companies, content providers and software and/or hardware vendors who may have access to NE's databases.
- to the marketing partner that provided you with details of NE's offer to enable them to track the offer that you accepted from NE, and to enable them to undertake market research and data analysis in relation to, but not limited to, your shopping trends and behaviours. Data shared with the marketing partner may include name, address, email address, details on purchasing patterns and/or the status of your Membership, and will not be used for promotional or marketing purposes, and will not be disclosed by them to third parties, other than for the purposes stated above, who have undertaken in a binding agreement to process and maintain the confidentiality of your data in line with applicable law.
NE may also disclose your Personal Information to government, regulatory and law enforcement agencies to the extent disclosure is required or authorised by law and otherwise as NE believes is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Website properly, or to protect or defend the rights of NE or the rights or well-being of NE's employees, users or others and/or if you are involved (or are suspected of being involved) in any illegal activity (even without a subpoena, warrant or court order).
If you consent (either when joining the NX Rewards Programme or via the communication preferences pages available through your Member profile area on the Website), NE may also share your Personal Information with its group companies so that NE and/or its group companies may send you information about any products and services which considered to be of interest to you.
If you consent (either when joining the NX Rewards Programme or via the communication preferences pages available through your Member profile area on the Website), NE may also share your Personal Information with third parties (who are not group companies) so that NE and/or those third parties may send you information about any products and services considered to be of interest to you. Note that third parties may have different privacy practices and NE encourages you to read their privacy policies.
NE may transfer your information to third parties as a result of or in connection with a sale, merger, consolidation, transfer of assets, reorganisation or liquidation, and NE shall notify you of any such activity if your Personal Information becomes subject to a different privacy policy.
NE may disclose certain information about you such as first name, first initial of last name and city/town of residence publicly as an example of representative savings and/or to identify you as a Member of the NX Rewards Programme.
As part of the Service, we may use the services of financial institutions or bank's subcontractors, subject to legal reporting requirements. In such circumstances these financial institutions or bank's subcontractors may carry out identity checks before any financial transaction is processed. Any information, which is processed by way of transfer to said financial institutions or bank's subcontractors, is intended for their use only and for this specified purpose only.
As a result, we may ask you to provide us with a copy of your proof of identity (ID/passport) as well as some additional information such as date and place of birth, address and phone number.
We inform you that your failure or refusal to provide the information requested will prevent us from providing the benefits of the membership and may result in the termination of your membership. There may also be some delay to us commencing delivering of your benefits to you as a result of these checks.
4
Choice
Opting In and Opting Out
You can make choices about how your Personal Information may be shared by NE with third parties for marketing purposes and/or how your Personal Information may be used by NE for purposes not related to your Membership. NE enables Members to opt in to email marketing and to opt in to marketing from third parties by modifying their online profile from the My Account page on this Website. You can unsubscribe to email marketing by sending an email to customerservice@nxrewards.com with "opt out" in the subject line. If you elect to opt out, such election (a) will not apply to communications that are directly related to your Membership, the NX Rewards Membership Service and the benefits and/or the fulfilment of a specific transaction you have requested (for example, a claim submitted for a specific benefit and/or emails describing the benefits of the NX Rewards Membership Service or special Member offers; (b) shall not preclude NE, including its employees, contractors, agents, other representatives and servicing partner from accessing and viewing your Personal Information to provide benefits, to provide support and for any other purpose relating to your Membership of the NX Rewards Programme and (c) shall not preclude NE from disclosing your Personal Information as described in this Privacy Policy for purposes other than sending you promotional and marketing materials not related to your Membership.
Information-Sharing Choices
NE only shares Personal Information with selected third parties for marketing purposes after providing Members the ability to opt in to such sharing.
5
Links to Third Party Sites
The Website may contain links or references to third party websites and the privacy policies of these websites may differ from this Privacy Policy. Please be aware that NE has no control over such websites (other than those controlled by NE's group companies) and this Privacy Policy does not apply to such websites. We encourage you to read the privacy policies of such websites.
6
Download Application
In certain cases you may be presented with the opportunity to download software from NE or its licensors and suppliers that may improve the NX Rewards Membership Services and the NX Rewards Programme. In such cases, you will be presented with, and required to agree to separate terms and conditions specifically related to the download application ("Download Application") prior to downloading the software.
Although acceptance of the Download Application Privacy Policy is required to utilise a specific part of the NX Rewards Programme, the right to receive most benefits as included in the NX Rewards Membership can still be accessed by logging onto the Member's Only area of the Website.
At any time you can stop your use of this Download Application by uninstalling the Download Application from your computer. The only authorised means to uninstall the software is to use the Add/Remove programmes facility in the Microsoft Windows Control Panel. After the removal of the Download Application, you will no longer be able to use the features of this Download Application.
Although acceptance of the Download Application Privacy Policy is required to utilise a specific part of the NX Rewards Programme, the right to receive most benefits as included in the NX Rewards Membership can still be accessed by logging onto the Member's Only area of the Website.
At any time you can stop your use of this Download Application by uninstalling the Download Application from your computer. The only authorised means to uninstall the software is to use the Add/Remove programmes facility in the Microsoft Windows Control Panel. After the removal of the Download Application, you will no longer be able to use the features of this Download Application.
7
How NE Protects the Security of Personally Identifiable Information
The security of your Personal Information is an important concern to NE. NE takes appropriate measures to protect against unauthorised access to or loss, misuse, disclosure, alteration or destruction of Personal Information. NE implements generally accepted standards of technology security including firewalls and Secure Socket Layer (SSL) encryption when storing sensitive Personal Information and billing information. In addition, for any Personal Information you submit to NE through the Website, such Personal Information shall be transmitted to NE using SSL encryption.
Unfortunately, "perfect security" does not exist on the Internet, and no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while NE strives to protect your information, it cannot be guaranteed that any information stored on NE's servers, or transmitted to or from a user, will be free from unauthorised access and you agree not to hold NE responsible for any breach of security except as set out in the Membership Terms of Service. In addition, unencrypted e-mail is not a "secure" means of communicating with NE, since e-mail may be intercepted by a third party in the course of its delivery.
You are responsible for maintaining the strict confidentiality of your Membership password, and you shall be responsible for any access to or use of the Website or the NX Rewards Membership Service by you or any person or entity using a password provided to you, whether or not such access or use has been authorised by or on behalf of you, and whether or not such person or entity is your employee, relative or agent. You agree to (a) immediately notify NE of any unauthorised use of your password, membership number, or any other breach of security, and (b) ensure that you exit from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account and membership number, and notify NE when you desire to cancel your Membership.
Unfortunately, "perfect security" does not exist on the Internet, and no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while NE strives to protect your information, it cannot be guaranteed that any information stored on NE's servers, or transmitted to or from a user, will be free from unauthorised access and you agree not to hold NE responsible for any breach of security except as set out in the Membership Terms of Service. In addition, unencrypted e-mail is not a "secure" means of communicating with NE, since e-mail may be intercepted by a third party in the course of its delivery.
You are responsible for maintaining the strict confidentiality of your Membership password, and you shall be responsible for any access to or use of the Website or the NX Rewards Membership Service by you or any person or entity using a password provided to you, whether or not such access or use has been authorised by or on behalf of you, and whether or not such person or entity is your employee, relative or agent. You agree to (a) immediately notify NE of any unauthorised use of your password, membership number, or any other breach of security, and (b) ensure that you exit from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account and membership number, and notify NE when you desire to cancel your Membership.
8
Transfer of Personal Information outside the EEA
The transfer of your Data under the present article is directly related to the subscription or execution of the Service. By subscribing to the Service, You acknowledge and accept that NE may host or store Data in Switzerland, where its service partner is domiciled and where the regulation ensures an adequate level of protection of your personal data (since the decision 2000/518/CE dated July 26, 2000 of the European Commission).
You also acknowledge and accept that NE may host, store or transfer Data outside the European Economic Area (EEA), to sub-contractors or service providers. To ensure the same level of protection of your Data as within the EEA and Switzerland, NE will systematically conclude with these sub-contractors or service providers an agreement using the standard contractual clauses of the European Commission (or their equivalent under Swiss law).
You also acknowledge and accept that NE may host, store or transfer Data outside the European Economic Area (EEA), to sub-contractors or service providers. To ensure the same level of protection of your Data as within the EEA and Switzerland, NE will systematically conclude with these sub-contractors or service providers an agreement using the standard contractual clauses of the European Commission (or their equivalent under Swiss law).
9
Children's Privacy
Protecting the privacy of children is very important to NE. Membership of the NX Rewards Programme is not open to anyone under 18 years of age.
10
How to Update Your Information
NE takes reasonable steps to ensure that the Personal Information it collects and processes is accurate, complete and current, but NE depends on its Members to correct or keep up to date their Personal Information. When returning to your Member Profile Maintenance section, you can review and update your Personal Information. You may also change your password, but you will need to confirm your identity first. Any change to your "Member Profile" on the Website will be recapped in an e-mail that is automatically sent out by NE to the e-mail address on file in your Member Profile.
11
Compliance Issues and Liability
NE has appointed a representative responsible for privacy matters. If you believe your Personal Information has been used in a way that is not consistent with this Privacy Policy or your specified preferences, or if you have further questions related to this policy, please contact the General Counsel by email at privacy@nxrewards.com. Written inquiries may be addressed to General Counsel, NX Rewards, Sentinel House, Airspeed Road, Portsmouth, Hampshire, P03 5RF. We will respond to your inquiry within thirty days.
12
Changes to this Privacy Policy
NE reserves the right to modify this Privacy Policy at any time, so please review it frequently on the Website. If NE makes any changes, you will either be notified by email or NE will post a notice on the Website's homepage. NE will also summarise any material changes to the Privacy Policy on the Website. NE encourages you to read any revised Privacy Policy.
If NE is going to use your personal information in a manner different from that stated at the time of collection, you will be notified via email, and you will have a choice as to whether or not NE uses your personal information in this different manner.
If NE is going to use your personal information in a manner different from that stated at the time of collection, you will be notified via email, and you will have a choice as to whether or not NE uses your personal information in this different manner.
13
Acceptance of this Privacy Policy
By using the Website and/or using the NX Rewards Membership Service, you signify your acceptance of this Privacy Policy.
This is the NE privacy policy (the "Privacy Policy") which discloses the privacy practices for the NX Rewards Programme and the NX Rewards Membership Service and the nxrewards.com Website) (which may be amended from time to time in accordance with the Changes to this Privacy Policy section below). The NX Rewards Membership Service and Website are owned and operated by National Express Limited ("NE"). NE is a limited company registered in England, with registered number 00232767, and its registered office is at National Express House, Birmingham Coach Station, Mill Lane, Digbeth, Birmingham, B5 6DD. NE uses the domain offers.nxrewards.com to enable consumers to register as a Member of the NX Rewards Programme. Therefore, this Privacy Policy is also applicable to consumers who access and utilise NE's online registration page to sign up for the NX Rewards Programme under the domain offers.nxrewards.com. If you have any questions about this Privacy Policy, please feel free to contact NE at customerservice@nxrewards.com or write to NE at NX Rewards, Sentinel House, Airspeed Road, Portsmouth, Hampshire, P03 5RF.
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