To become a Member of the NX Rewards Programme, you will either be asked: to (a) provide a basic profile about yourself by filling out an online registration form with your name, mailing address, email address and payment information (including credit and/or debit card number and expiration date); or (b) expressly authorise a marketing partner of NE to transfer certain contact and billing information to NE (including your mailing address and payment information (including credit and/or debit card number and expiration date). NE processes such information in accordance with this Privacy Policy. The marketing partners of NE may have different privacy practices and you are encouraged to read their privacy policies.

After joining the NX Rewards Programme, NE may request that you verify your Personal Information previously provided, provide additional contact information (your telephone number, for instance), indicate your communication preferences and create your permanent member identification and password for secure use of the Website. You may also be required to select a challenge question and provide the answer so that NE can assist you if you forget your member identification or password. Any data requested helps NE to provide you with your benefits, and to personalise and properly service your Membership.

Depending on the benefits that you elect to use, you may be asked for additional information to properly service your Membership. For those benefits that require you to submit a reimbursement claim, you will be required to complete a form requesting information needed to process the claim. Depending on the type of claim and the circumstances surrounding the claim, you may be required to provide additional documentation to support your claim.

From time-to-time NE may provide you as a Member of the NX Rewards Programme the opportunity to participate in contests or surveys made available through the Website. If you participate, NE will request certain Personal Information from you. Participation in these surveys or contests is voluntary. The requested information typically includes contact information (such as name, email and/or mailing address) and demographic information. NE may use this information to publish contest winners, to monitor Website traffic or personalise the NX Rewards Membership Service (in the case of anonymous information collected in surveys) and to send participating Members an email newsletter. NE may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using your Personal Information for any other purpose. NE will not share the Personal Information that you provide through a contest or survey with any other third parties unless you so consent or as otherwise provided in this Privacy Policy.

NE may offer a referral service so that NE can tell one of your friends about our NX Rewards Programme by forwarding certain marketing communications and/or emails to an individual you believe may be interested in joining the NX Rewards Programme.

This section of the Privacy Policy sets out how NE uses cookies and similar technologies ("cookies") on and in connection with the Website. Cookies are text files containing small amounts of information which are downloaded by your internet browser and stored on your PC or other device when you visit the Website.

NE stores information that NE collects through cookies, log files, clear gifs, and/or third party sources to create a summary of your preferences. NE ties your personally identifiable information, and/or your Membership usage history in order to provide tailored promotions and marketing offers, to improve the content of the Website for you and/or to determine your preferences. NE may match information collected from you through different means or at different times, including, for example, information collected online and offline, and use such information along with information obtained from other sources, including third parties. To do this, it is often necessary to share this information with carefully selected vendors and business partners NE works with, such as companies that perform marketing services and other business operations for NE.

NE use session and persistent cookies on this Website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies and reject persistent and session cookies by following the directions provided in your Internet browser's "help" file or by visiting www.allaboutcookies.org. If you reject persistent or session cookies, you may still use the Website, but you may not be able to access all the Website's functionality or your access may be limited.

NE uses cookies to:
(a) remember choices you have made and personalise your use of the Website. This includes cookies that:

1. store your password(s) for and keep you logged into the Website so that you don't have to enter passwords more than once per visit; and
2. remember and recognise you on subsequent visits to the Website,

(b) identify how you use this Website, including tracking how you use the Website, such as information on where you came from, what content you viewed on the Website, and the duration of your visit; and

(c) deliver content and advertising more relevant to you and your interests. This allows NE to serve you more relevant content and advertising when you use the Website and the NX Rewards Membership Service and not to serve you content or offers you may already have opted-out of. This includes cookies used by advertising networks, which may be subject to a separate privacy policy on how the advertising network uses information they collect. Please see the "How NE uses third party cookies for advertising and re-targeting purposes" below for further information. NE links the information obtained from the cookies to any Personal Information that we gather about our Members (see "How NE uses information NE collects through Cookies" above).

NE may also use cookies to enable the use of advertising technology to serve you advertisements that NE feels may be relevant to you when you visit search engines, the Website and/or third party websites upon which NE and its service partner advertises.

This technology uses information about your previous visits to the Website and the third party websites upon which NE advertises to tailor advertising to you. In the course of serving these advertisements, a unique third-party cookie may be placed or recognised on your browser to enable NE to recognise you. This Website also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyse how visitors use the Website. Information about your use of this Website (including your IP address) will be transmitted to and stored by Google on servers in the US, and Google will use this information to evaluate your use of the Website, compile reports on Website activity for NE, and provide other services relating to Website activity and internet usage, but will not associate your IP address with any other data held by Google. For more information on the use of Google Analytics, including how to opt out, visit http://www.google.co.uk/intl/en/analytics/privacyoverview.html.

NE uses web beacons, provided by NE's ad serving partner, to help manage the online advertising of NE. These web beacons allow NE and/or its ad serving partner to access individual cookies when a browser visits the Website. This allows NE to identify which advertisements or listings served by its ad serving partner bring users to the Website.

Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of the users of the Website. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on the Website and are about the size of the period at the end of this sentence. NE links the information gathered by clear gifs to the Personal Information NE gathers about its Members (see How we use information we collect through Cookies above).

Like many websites, NE gathers certain information relating to use of the Website automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. NE uses this information, which does not by itself identify individual users, to analyse trends, to administer the Website, to track users' movements around the Website and to gather demographic information about the user base as a whole. After collection, during the processing of the data, NE links this automatically-collected data to the Personal Information that NE and its service partner holds.

In order to analyse the behaviour of the visitors on our Website, we are likely to use some customer experience analytics service. Through these technology, we do not collect or transfer any personal identifiable information, using them only to record, on a completely anonymous basis, information such as mouse clicks, mouse movements, scrolling activity as well as non-Personally Identifiable Information text you type in this website.

We are, for instance, using at the moment the ClickTale customer experience analytics service. ClickTale does not create a user profile for the purpose of tracking a user across unrelated web sites and will only use such information pursuant to its Privacy Policy (located at http://www.clicktale.com/privacy_service.aspx). You can choose to disable the ClickTale service at http://www.clicktale.net/disable.html

NE only processes Personal Information for the purposes described in this Privacy Policy (including as set out in the Cookies and Logfiles section above) for the following purposes:

• to identify you as a Member of the NX Rewards Programme;
• to provide the NX Rewards Membership Service and benefits that you request, and to communicate with you in that regard(including sending you emails related to the NX Rewards Membership Service and for billing purposes);
• to ensure the proper functioning of the Website;
• to meet research and product/service development needs and to improve the Website and the NX Rewards Membership Service; and
• to personalise your experience, including targeting the Website and the NX Rewards Membership Service to you.

NE may combine the information you submit under your account with other information made available to NE or third parties, including information NE receives from its marketing partners, and/or its benefits suppliers to better target the advertising and to improve the quality of the NX Rewards Membership Service.

When you communicate with NE (by telephone, email or otherwise), NE may record and/or retain those communications to be able to process enquiries, respond to your requests and improve the NX Rewards Membership Service.

NE may disclose your Personal Information:

• to NE's group companies, suppliers and service providers, to enable NE to provide the NX Rewards Membership Service to you, including NE's benefit suppliers, to third parties who process payments to or from you on behalf of NE, hosting companies, content providers and software and/or hardware vendors who may have access to NE's databases.
• to the marketing partner that provided you with details of NE's offer to enable them to track the offer that you accepted from NE, and to enable them to undertake market research and data analysis in relation to, but not limited to, your shopping trends and behaviours. Data shared with the marketing partner may include name, address, email address, details on purchasing patterns and/or the status of your Membership, and will not be used for promotional or marketing purposes, and will not be disclosed by them to third parties, other than for the purposes stated above, who have undertaken in a binding agreement to process and maintain the confidentiality of your data in line with applicable law.

NE requires that its marketing partners and suppliers agree to process your Personal Information in accordance with instructions from NE, this Privacy Policy and any other appropriate confidentiality and security measures. These types of third parties are not permitted to use your information for any secondary purposes.

NE may also disclose your Personal Information to government, regulatory and law enforcement agencies to the extent disclosure is required or authorised by law and otherwise as NE believes is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Website properly, or to protect or defend the rights of NE or the rights or well-being of NE's employees, users or others and/or if you are involved (or are suspected of being involved) in any illegal activity (even without a subpoena, warrant or court order).

If you consent (either when joining the NX Rewards Programme or via the communication preferences pages available through your Member profile area on the Website), NE may also share your Personal Information with its group companies so that NE and/or its group companies may send you information about any products and services which considered to be of interest to you.

If you consent (either when joining the NX Rewards Programme or via the communication preferences pages available through your Member profile area on the Website), NE may also share your Personal Information with third parties (who are not group companies) so that NE and/or those third parties may send you information about any products and services considered to be of interest to you. Note that third parties may have different privacy practices and NE encourages you to read their privacy policies.

NE may transfer your information to third parties as a result of or in connection with a sale, merger, consolidation, transfer of assets, reorganisation or liquidation, and NE shall notify you of any such activity if your Personal Information becomes subject to a different privacy policy.

NE may disclose certain information about you such as first name, first initial of last name and city/town of residence publicly as an example of representative savings and/or to identify you as a Member of the NX Rewards Programme.

As part of the Service, we may use the services of financial institutions or bank's subcontractors, subject to legal reporting requirements. In such circumstances these financial institutions or bank's subcontractors may carry out identity checks before any financial transaction is processed. Any information, which is processed by way of transfer to said financial institutions or bank's subcontractors, is intended for their use only and for this specified purpose only.

As a result, we may ask you to provide us with a copy of your proof of identity (ID/passport) as well as some additional information such as date and place of birth, address and phone number.

We inform you that your failure or refusal to provide the information requested will prevent us from providing the benefits of the membership and may result in the termination of your membership. There may also be some delay to us commencing delivering of your benefits to you as a result of these checks.

You can make choices about how your Personal Information may be shared by NE with third parties for marketing purposes and/or how your Personal Information may be used by NE for purposes not related to your Membership. NE enables Members to opt in to email marketing and to opt in to marketing from third parties by modifying their online profile from the My Account page on this Website. You can unsubscribe to email marketing by sending an email to customerservice@nxrewards.com with "opt out" in the subject line. If you elect to opt out, such election (a) will not apply to communications that are directly related to your Membership, the NX Rewards Membership Service and the benefits and/or the fulfilment of a specific transaction you have requested (for example, a claim submitted for a specific benefit and/or emails describing the benefits of the NX Rewards Membership Service or special Member offers; (b) shall not preclude NE, including its employees, contractors, agents, other representatives and servicing partner from accessing and viewing your Personal Information to provide benefits, to provide support and for any other purpose relating to your Membership of the NX Rewards Programme and (c) shall not preclude NE from disclosing your Personal Information as described in this Privacy Policy for purposes other than sending you promotional and marketing materials not related to your Membership.

NE only shares Personal Information with selected third parties for marketing purposes after providing Members the ability to opt in to such sharing.