Please allow National Express approximately 2-5 business days to process your Up To 20% Off Gift Card order. Your order will then be posted by First Class Mail - FREE OF CHARGE - (BUT ONLY TO UK ADDRESSES) within 1-3 business days. During busy times of the year, e.g Christmas, please allow for 5 business days for the delivery of your order. Please allow another 2 business days for your gift card to be activated.

We offer 3 different delivery options: Standard, Recorded and Special. Please refer to the checkout page for more information regarding the delivery option of your choice.

Yes. If you wish to send an Up To 20% Off Gift Card directly to another address, you may specify the name/address at Checkout. The Up To 20% Off Gift Cards can only be delivered to UK addresses.

You may purchase Gift Cards up to a value of £100 in any calendar month from the Top Offers (minimum value £25) and up to a value of £100 worth of Gift Cards with a variable discount (minimum value £5) as long as you are a Member of the NX Rewards Programme.

No. All Up To 20% Off Gift Cards' sales are final.

No. This is a special discount offer available only to Members of the NX Rewards Programme.

Please refer to the terms and conditions for any Up To 20% Off Gift Card you purchase, as well as the retailer's policies.

Please refer to the terms and conditions for any Up To 20% Off Gift Card you purchase, as well as the retailer's policies.

Please refer to the terms and conditions for any Up To 20% Off Gift Card you purchase, as well as the retailer's policies.

Please refer to the terms and conditions for any Up To 20% Off Gift Card you purchase, as well as the retailer's policies.

You may contact National Express Customer Service at 0800 917 7684 Monday through Friday 8AM - 8PM, Saturday 9AM - 4PM via which number you will be re-directed to one of our Customer Service Representatives (operating from outside the UK).